So TurboTax Goes Full Tim Geithner
Hey! You can’t deduct that! (…unless you pay for an upgrade. Let’s talk.)
Via The BlogFather:
“People are just livid. They feel deceived,” says consumer advocate Edgar Dworsky.
Moral of the story: When one is associated, justifiably or not, with patent dishonesty then it behooves one to respond constructively and honestly. An appearance of anything less, whether real or not, will be taken rather badly – especially if the problem disserves one’s cutomers.
This is what our daughter might describe as “an epic fail.”
Look to the Market to correct this: Tax prep competitors will make hay of this one.